If you’re encountering the error message, “The account you added is not fully configured. It might not work properly until re-configured correctly,” when trying to open Microsoft Outlook 2010, you’re not alone. This issue, along with related errors, can prevent Outlook from functioning correctly. Below, we’ll walk through the symptoms, causes, and steps to resolve this problem.

Symptom

When attempting to open Microsoft Outlook 2010, you might receive the following error message: 

Error: "The account you added is not fully configured. It might not work properly until re-configured correctly."

Additionally, you may encounter a secondary error that reads:

Error: "The file C:\Users\USERID\AppData\Local\Microsoft\Outlook\PROFILE.ost is in use and cannot be accessed. Close any application that is using this file, and then try again. You might need to restart your computer."

Causes and Solutions

Here are the possible causes of these errors and the steps you can take to resolve them:

MS Lync Interference:

Solution: Start by closing Microsoft Lync (now known as Skype for Business) and then attempt to open Outlook again. 

Corrupted mapisvc.inf File:

Solution: If closing Lync does not work, ensure that it is completely closed. Then, navigate to `C:\Windows\System32` and locate the file named `mapisvc.inf`. Delete this file and restart Microsoft Outlook. This step should help resolve the issue if the `mapisvc.inf` file was causing the conflict.

Corrupt Windows Profile:

Solution: If the issue persists after following the above steps, it’s possible that the user’s Windows profile is corrupt. In this case, the profile may need to be recreated. 

Final Thoughts

These steps should help you resolve the "Account Not Fully Configured" error in Microsoft Outlook 2010. By addressing potential conflicts with Microsoft Lync, removing problematic files, or recreating the user’s profile, you can get Outlook running smoothly again.

If you continue to experience issues, consider consulting the referenced knowledge base articles for more in-depth troubleshooting or reaching out to your IT support team for assistance.

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With the recent implementation of Microsoft Office 365 for the city of Bertram, IA, we have a great opportunity to consolidate and centralize all of our documents in SharePoint. Moving files to a SharePoint site allows everyone in the organization to have easy access to the most up-to-date resources. This article provides a step-by-step guide on how to move your files from OneDrive to a SharePoint site using the "Move to" function, ensuring a smooth transition.

Why Move Files to SharePoint?

As city employees, we often need to share documents across different departments. SharePoint offers a centralized document management system that allows multiple people to collaborate on the same files, making it easier for everyone to access important documents. Additionally, SharePoint’s version control and permissions features help maintain document integrity and security.

Step-by-Step Guide

1. Select the Files or Folders

• Start by navigating to your OneDrive account, where your current files and folders are stored. 
• Select the files or folders you want to move to SharePoint by clicking on the checkbox next to each item.
• Once the items are selected, click on the Move to option located in the toolbar.

2. Choose Your Destination Site

•  After selecting Move to, a dialog box will appear showing available destinations. You’ll see a list of SharePoint sites under the Quick Access section.
• Select the SharePoint site where you want to move the files. If you're currently on a SharePoint site, you'll also see options like your OneDrive and other sites.

 If you don't see your desired SharePoint site listed, it could be due to organizational restrictions on cross-site movement. Contact your SharePoint or global admin to check settings that might restrict access to certain sites.

3. Pin Your SharePoint Site for Quick Access

•  If you frequently move files to the same SharePoint location, consider pinning the site to Quick Access. Navigate to the SharePoint site, click on the **More places...** link, and use the **Pin to Quick Access** feature to add the site to your left-hand navigation for easier future use.

4. Move the Files

•  Once you've selected your destination, click **Move here** to start transferring the items to the chosen SharePoint site.

Depending on the size of the files and your network connection, this process could take a few moments. 

This migration to SharePoint will enhance collaboration, streamline document management, and ensure that everyone can quickly find the information they need. If you have any questions or run into issues during the file transfer process, feel free to reach out to the IT department for assistance.

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When transferring files or folders from an old machine to a new one, you may encounter issues with permissions that prevent you from editing, deleting, or even opening certain files. This often happens when documents or favorites are moved from a reimaged computer. If you're not the owner of these files, you won't be able to change their permissions either. Fortunately, Windows allows you to take ownership of files and folders, enabling you to regain control.

Why Taking Ownership is Important

If you’re unable to access or modify a file or folder, it’s likely because the ownership is assigned to another user or system account. Without ownership, you can't edit the permissions, which restricts your ability to make changes. This can be especially frustrating when dealing with important documents or personal files that you need to access or modify.

How to Take Ownership of a File or Folder

Follow these steps to take ownership of a file or folder in Windows:

1. Navigate to the Folder or File:

   - Browse to the file or folder you want to take ownership of. Right-click on it and select Properties.

2. Access Security Settings:

   - In the Properties window, click on the Security tab at the top.

3. Open Advanced Security Settings:

   - Click on the Advanced button to open the Advanced Security Settings window.

4. Select the Owner Tab:

   - In the Advanced Security Settings window, select the Owner tab.

5. Edit Ownership:

   - Click on the Edit button. This will allow you to change the owner of the file or folder.

6. Assign Ownership:

   - Select your user ID from the list or choose the desired user. Ensure you check the option Replace owner on subcontainers and objects if you’re taking ownership of a folder with subfolders and files.

   - Click OK to apply the changes.

7. Confirm and Close:

   - After confirming the ownership change, click OK on the confirmation window. Then, close all open properties windows.

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If you're new to Outlook 365 or just need a quick guide on how to access your email, this post will walk you through three ways to reach your inbox—whether you're using the web version, installing Outlook on your computer, or setting it up on your mobile device.

Method 1: Access Outlook from the Outlook 365 Welcome Screen

Step 1: Navigate to the App Menu

When you first sign in to Outlook 365, you’ll be on the welcome screen. To access your email, locate the grid of squares in the top-left corner of the screen. This is your app launcher.

Step 2: Open More Apps

Click on the grid icon, and a menu will appear with several apps. If you don’t see Outlook right away, scroll down and click on **"More Apps"** to reveal additional options.

Step 3: Select Outlook

From the list of apps, click the Outlook* icon. This will open the Outlook application and take you directly to your email inbox. Now you’re ready to read, compose, and organize your messages.

Method 2: Install Outlook on Your Computer

If you prefer accessing your email directly from your computer, you can install Outlook as part of the Microsoft 365 suite. Here’s how:

Step 1: Open the Installation Menu

From the Outlook 365 home screen, look toward the upper right-hand corner for the Install and more button.

Step 2: Choose Microsoft 365 Apps

On the drop down, choose "Install Microsoft 365 Apps" to access the suite of apps included in your license.

Step 3: Install Office

Under the section labeled Apps and Devices, click "Install Office" This will download an installable file or a `.exe` to your computer.

Step 4: Run the Installer

Once the download is complete, locate the file in your downloads folder and double-click to run it. Follow the on-screen instructions to install Outlook and other Microsoft Office products on your device.

Once installed, you can access Outlook directly from your desktop for an easier way to stay connected to your email.

Method 3: Install Outlook on Your Mobile Device

Prefer to check your email on the go? You can easily install the mobile version of Outlook through the Microsoft 365 mobile app. Here’s how:

Step 1: Open the Installation Menu

As with the previous method, start by clicking the Install and more button in the upper-right corner of the Outlook 365 home screen. 

Step 2: Select Microsoft 365 Mobile App

In the dropdown menu, you’ll see an option to "Install Microsoft 365 Mobile App". Click this option to proceed.

Step 3: Scan the QR Code

A new page will appear with a QR code. Open the camera app on your phone and scan the QR code displayed on your screen. This will direct you to the app store for your device, where you can download the Microsoft 365 mobile app.

Step 4: Install the App

Once redirected, install the app and log in with your Microsoft 365 credentials. You’ll now have access to Outlook and all your Office apps directly on your mobile device.

Now you know three ways to access your Outlook email—via the Outlook 365 web app, installing Outlook on your computer, or setting it up on your mobile device. Whether you’re at home or on the go, you’ll always be connected to your inbox!

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